What is a Cookie?
Cookies are small text files that are downloaded to your computer or mobile device when you visit a website. They may be set by the website owner or a third party. They are widely used in order to make websites work, or work in a better, more efficient way. They can do this because websites can read and write these files, enabling them to recognise you and remember important information that will make your use and navigation of a website more convenient. Some cookies, known as 'session cookies', expire at the end of your browser session. Other cookies, known as 'persistent cookies', are stored on your computer or mobile device between browser sessions.
What Cookies Do We Use?
Below we list the different types of cookies that may be used on the Site. Cookies can be categorised into 4 main types.
Strictly Necessary Cookies.
These cookies are essential for the Site to work and enable you to move around it and to use its services and features. Without these cookies, the Site will not perform as smoothly for you as we would like it to and we may not be able to provide the Site or certain services or features that you have specifically requested. The table below sets out some examples:
|Type of Cookie||Description|
|Shopping Basket||Such cookies ensure that the items you place into the basket are still there when you wish to check out.|
|User ID||User ID cookies are used to ensure that you only see your own information and keep you logged into the Site so you don't have to repeatedly log in on every page.|
|Security||Security cookies are used for security controls and checks.|
These cookies collect information about how visitors use the Site. The information collected is anonymous and is only used to improve how the Site works. For example, such cookies show us which are the most frequently visited pages on the Site, help us record any difficulties visitors have with the Site, and show us whether our advertising is effective or not. This allows us to see the overall patterns of usage on the Site, rather than the usage of a single person. The table below sets out some examples:
|Type of Cookie||Description||How to manage these cookies|
|Google Analytics||Google Analytics cookies collect aggregate statistical data to improve Site presentation and navigation.||https://tools.google.com/dlpage/gaoptout|
|Adobe Omniture||Adobe Omniture analytics cookies collect aggregate statistical data to improve Site presentation and navigation.||http://www.omniture.com/en/privacy/2o7|
These cookies allow the Site to remember choices you make when using the Site. Such cookies enable us to provide enhanced, more personal features, for example, they can remember your marketing preferences, such as opting in or out of marketing emails. These cookies can also be used to remember changes you have made to text size, fonts and other parts of the Site that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites. The table below sets out some examples:
|Type of Cookie||Description|
|Language||Language cookies are used to store the language you have selected, and to show the correct options.|
|Location||Your approximate address (city, state, country, postal code) as determined by the IP address is retained in order to automatically select the proper country and show retailers and demonstration days within the area.|
|Reference site||The reference site (the site you visited prior to visiting our Site) may be recorded to better understand your preferences|
|Last visit and activity||Date of last visit and activity and other information is recorded to be able to provide you with an update on "what's changed on the site since your last visit," and to better understand your preferences.|
|Recently watched video||Date and title of recently watched video is recorded to be able to better understand your preferences.|
|Flash Cookies||Flash cookies are used to enable audio and video content to be played.|
|Page history||Page history cookies are used to track the sequence of pages you have visited. If you get an error message while visiting the Site, the cookie information gets saved to a log file for error reporting and resolution.|
Targeting or Advertising Cookies.
We may use third party advertising companies to serve ads when you visit our Site. These companies may place or recognise a unique cookie on your computer or mobile device. These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They remember that you have visited a website and this information is shared with other organisations such as advertisers.
How Do I Manage Cookies?
You may refuse or accept cookies from the Site at any time by activating the setting on your browser. Information about the procedure to follow in order to enable or disable cookies can be found on your Internet browser provider's website via your help screen. You may wish to refer to the following site, which is not affiliated with Avon, http://www.allaboutcookies.org/manage-cookies/index.html for information on commonly used browsers. Please be aware that if cookies are disabled, not all features of the Site may operate as intended.
Local Storage Objects
We and our third-party service providers may use Flash Local Storage Objects ("Flash LSOs") in certain situations including to recognize you and remember what is in your shopping cart. Flash LSOs are different from browser cookies because of the amount and type of data stored. In addition, you generally cannot control, delete or disable the acceptance of Flash LSOs from your browser. For more information on Flash LSOs, and to learn how to control them, click on the support Page for the Flash Player and choose Global Storage Settings Paneland follow the instructions. To see the Flash LSOs on your computer now, go to the Website Storage Settings Panel and follow the instructions to review and, if you choose, to delete any specific Flash LSO.
Pixel tags and other technologies
Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. However, in contrast to cookies, which are stored on your computer's hard drive, clear GIFs are embedded invisibly on website pages. We may use clear GIFs (also known as web beacons, web bugs or pixel tags) in connection with the Site to, among other things, track the activities of our Site visitors and compile statistics about Site usage and response rates. We and our third-party service providers also may use clear GIFs in HTML-formatted e-mail messages to help us track e-mail response rates, measure the success of our marketing campaigns, and identify when our e-mails are viewed or forwarded.
Widgets, Applications and similar technologies
If you choose to utilize technology provided by us (such as a widget), any Personal Information or other information you make available through such technology may become available publicly, for example, through social media and other websites and platforms on which you may make the applicable technology available. In addition, some technology may have the capability to be distributed "virally" in other locations (for example, a friend or a customer of yours may post the widget that contains your information to his or her blog). Avon is not responsible or liable for the collection, use or disclosure of Personal Information and/or other information that is made publicly available.
If you have any further questions, please contact us by email at firstname.lastname@example.org, or write to the following address: Sales Service Centre, Avon Cosmetics Limited, Earlstree Road Industrial Estate, Earlstree Road, Corby, Northants NN17 4AZ.