Restricted uses
The Avon website is owned and operated by Avon Cosmetics Ltd (referred to as 'AVON', 'we', 'us' and 'our'). The contents of the Avon website are copyrighted under UK copyright and may also be copyrighted under the laws of other countries. Except as stated herein, none of the material on the Avon website may be copied, reproduced, distributed, republished, uploaded, displayed, posted or transmitted in any way whatsoever. However, you may download material for your own personal, non-commercial use. This is provided that you agree to abide by any copyright notice or other restrictions contained in any material included in or accessed through the Avon website and include any author attribution, copyright or trademark notice or restriction in any such material that you download. You may not use such downloaded material for any commercial purpose. Modification of the materials or use of the materials for any other purpose is a violation of Avon's copyright and other proprietary rights. 'Avon' and the other Avon trademarks, trade names, service marks and logos appearing in the Avon website are proprietary trademarks of Avon Products, Inc. and any of its subsidiaries. The use of any of our trademarks or any other content on the Avon website, except as expressly provided in these Terms and Conditions of Use, is strictly prohibited.

Bulletin board and e-mail
Avon may offer features such as bulletin boards or e-mail functions as part of the Avon website (referred to as 'Interactive Medium'). You may not submit any material that is unlawful, harmful, harassing, threatening, abusive, hateful, libellous, defamatory, obscene, pornographic, profane, vulgar, indecent, sexually explicit or otherwise objectionable that would constitute a criminal offence, give rise to civil liability, or otherwise violate any applicable law. Please do not submit any material that is protected by copyright, patent, or other proprietary right without obtaining permission of the copyright or patent owner or right-holder. The Interactive Medium shall not be used for any commercial purposes. You will not submit any material to solicit funds or to promote, advertise, or solicit the sale of any goods or services. You are expressly prohibited from soliciting other guests of the Avon website to become members of any commercial online service or other organisation. Any information or material submitted by you to the Avon website through the Interactive Medium will be deemed non-proprietary and non-confidential, and may be used by Avon without restriction. Without limiting the foregoing, by offering any information or material through the Avon website (e.g. through chat, bulletin boards, e-mail, contests or otherwise), you grant to Avon the worldwide, perpetual, royalty-free, irrevocable, non-exclusive right and license to use, reproduce, modify, edit, publish, make derivative works from and distribute such information or materials in any and all forms and media, now or hereafter discovered. Notwithstanding the foregoing, all personal data (e.g. name, address and telephone number) provided to Avon will be handled in accordance with Avon's Security and Privacy Statement. We reserve the right, in our sole discretion, to edit any submission, and to choose to include or not include such submission in the Interactive Medium. The Interactive Medium includes the opinions, statements and other content of third parties. We are not responsible for screening, monitoring or verifying such content, including such content's accuracy, reliability or compliance with copyright or other laws. Any opinions, statements or other content expressed by third parties are those of such third parties and not of Avon. Avon does not endorse any such opinion, statement or other material posted on or accessible through the Interactive Medium.

Intended audience
Unless otherwise specified, the materials in the site are presented solely for the purpose of promoting products available in the United Kingdom. Avon controls and operates this website from its offices located in the United Kingdom. Avon makes no representation that materials contained in this website are appropriate or available for use in other locations. Those who choose to access this website from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.

Disclaimer
The Avon website is provided 'as is' without warranties of any kind, either express or implied, including, but not limited to, implied warranties of title, satisfactory quality and fitness for a particular purpose. Avon makes no representation or warranty as to the accuracy, reliability, timeliness or completeness of any material on or accessible through the Avon website. Any reliance on or use of such material shall be at your sole risk. Avon makes no representation or warranty that the Avon website will be available on a timely basis or will be uninterrupted or error free, that defects will be corrected, or that the Avon website or the servers that makes them available are free of viruses or other harmful components. Applicable law may not allow the exclusion of implied warranties, so the above exclusion may not apply to you.

Hyperlinks to or from other sites
Avon is not affiliated or associated with sponsors or producers of any third-party websites that hyperlink to or from the Avon websites. We explicitly disclaim any responsibility for the accuracy, content, or availability of information found on sites that link to or from the Avon websites from such third parties. We cannot ensure that you will be satisfied with any products or services that you purchase from a third-party site that links to or from the Avon websites, since these third-party sites are owned and operated by independent retailers. We do not endorse any of the merchandise, nor have we taken any steps to confirm the accuracy or reliability of, any of the information contained in such third-party sites. We do not make any representations or warranties as to the security of any information (including, without limitation, credit card and other personal information) you might be requested to give any third party.

Limitation of liability
In no event shall Avon be liable for any direct, indirect, incidental, special or consequential damages, arising out of the use of or inability to use the Avon website, even if Avon or an Avon authorised representative has been advised of the possibility of such damages. Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you. In no event shall Avon's total liability to you for all damages, losses, and causes of action (whether in contract, tort, or otherwise) exceed the amount paid by you, if any, for using or accessing this site.

Indemnification
You will indemnify and hold Avon, and its subsidiaries, affiliates, directors, officers, agents, contractors or other partners, and employees, harmless from and against any claim or demand, including reasonable professional advisor's fees, made by any third party due to or arising out of material or information you submit, post to or transmit through a Interactive Medium, your use of the Avon website, your connection to the Avon website, your violation of the Terms and Conditions of Use, or your violation of any rights of another.

Miscellaneous
These Terms and Conditions of Use shall be governed by and construed in accordance with English law, without regard to its conflicts of laws principles. You agree that any lawsuit arising out of or relating to these Terms and Conditions of Use shall be filed only in the courts located in England and you hereby consent and submit to the jurisdiction of such courts for the purposes of litigating any such lawsuit. If any provision of these terms shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these terms and shall not affect the validity and enforceability of any remaining provisions. This is the entire agreement between us relating to the subject matter herein and shall not be modified except in writing, signed by both parties.

Shop Online - acceptance of orders
The debit or credit card details you give to us will be validated before your order can be accepted. Once this is done, we will send you an e-mail to confirm that your order has been accepted. Our acceptance of your order brings about a legally binding agreement between us. All orders are subject to availability and if your order cannot be fulfilled our Substitution Policy comes into effect. Payment will be debited to your account before dispatch of your order. We accept payment by most debit or credit cards. All cardholders are subject to validation checks and authorisation by the card issuer. If your card issuer refuses to authorise payment we will not be liable for delay or non-delivery.

Shop Online - pricing
Avon has taken care to ensure prices shown in the Shop Online section of the website are accurate. However, prices may change from time to time and the correct price will be applied when you select an item, add it to your shopping basket and proceed to the checkout. Prices shown include VAT, where applicable.

Shop Online - your right to cancel
The Avon guarantee offers a 100% satisfaction promise, so if you don't like any of your purchases for whatever reason, simply return them and we'll give you a replacement or your money back (special terms apply to certain products). The Avon guarantee is in addition to your statutory rights and provides you with the right of cancellation and withdrawal from the contract. Products can be returned free of charge (see our Returns Policy in Shop Online for details).

Shop Online - substitutions policy
In the event that the products you have ordered are not available, we will contact you as quickly as possible either by telephone, e-mail or post, depending on what information you have supplied to us and your preferred method of communication.
We will ask you to select one of the following ways to proceed with your order: Accept an alternative product, which we have recommended because it is similar in style, properties, ingredients and price, as a substitute for the missing product. This product will then be added to your order in place of the unavailable item, and will be invoiced in its own right at its own price. Under the Avon guarantee, you can return this product and receive a replacement or a refund it is unsuitable for whatever reason. Allow the remainder of your order to be processed and despatched, including payment for the missing product. As soon as the product comes into stock, it will be sent to you separately, free of delivery charge. Cancel the missing product from your order and allow the remainder of your items to be processed and despatched as normal. If we have been unable to make contact with you to allow you to make this decision, we will cancel the product from your order and you will receive the balance of your order as normal. The invoice that accompanies this delivery will explain what action has been taken.

Registered office
Avon Cosmetics Ltd.
Nunn Mills Road
Northampton
NN1 5PA
Registered number: 592235
VAT No. GB 623 7733 36